When you submit a request, we use your information to coordinate with the relevant team and respond to your inquiry. This page explains the general practices we follow to keep communication clear and responsible.
To process a request, we typically collect contact details and trip preferences you provide, such as your name, email, phone number, preferred date, and traveler count. If you add optional notes (like accessibility needs), we use that information to help coordinate a suitable experience.
We also record the context of your inquiry, such as the experience you’re requesting and the state you selected.
If you opt in to email updates, we use that preference to send related coordination messages. You can review your preferences by contacting support.
If you have questions about how your information is handled, contact our support team and we’ll help.